In Colorado, officers responded to an apartment complex after reports that an individual had either jumped or fallen from a fifth-floor balcony. Upon arrival, they were faced with limited information and difficulty identifying both the victim and the exact apartment involved. The only detail that was initially available was the victim’s first name, leaving responding units with little to work from during a rapidly evolving and potentially life-threatening situation.
What a week. The public safety community showed up to Fort Worth, and even the rain couldn't keep the excitement down at IACP Tech 2026. From the moment the doors opened at the Fort Worth Convention Center, our booth was buzzing with current customers stopping by to say hello, new agencies leaning in to see Velocity™ in action, and a partner announcement that kept the conversations flowing. It was the kind of week that reminds us why we do this work.
At IACP Tech, Jason Truppi outlined, in his Tech Talk, how the agencies that treat data as a core operational asset, not just a byproduct of operations, will be the ones that close the experience gap.
A mother contacted police after her 16-year-old son disappeared, and as hours passed, her concern quickly escalated. The teenager had left home, and the family had little information about where he might have gone.
Mark43 today announces a strategic partnership with ForceMetrics to help public safety agencies turn growing volumes of operational data into clear, actionable insights, supporting faster decisions in the field, dispatch center, and across command and investigative workflows.
In the fast pace of public safety, speed and reliability of technology is not a “nice-to-have,” it’s a necessity, and can be the difference between an officer having critical information before interacting with a suspect, and arriving at that scene blind. These qualities determine whether a platform becomes part of a department’s daily operations or gets pushed aside for occasional reporting and retrospective analysis.
Just hours after attending ForceMetrics training, a detective at a Police Department in Washington state found himself relying on the platform to help him find the suspect of an attempted homicide. A woman had been shot in the face, and officers were scrambling to gather suspect information while securing the scene. The situation was rapidly evolving, and as with many violent crimes, the first few minutes were critical.
From tough leadership calls and product pivots to responsible use of AI and staying grounded what actually matters, this episode pulls back the curtain on what it takes to move forward with intention.
The final piece is what agencies do with that knowledge, particularly when it comes to preventing repeat incidents and recognizing patterns early enough to act.
